JEWELLERY BUSINESS & TRAINING EXPERT

 

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My name is Jo Henderson, welcome to my latest venture – JHJC. I am a serial entrepreneur with over 15 successful years within the UK and international jewellery industries. JHJC is set up with the sole intention of helping designers and brands develop through tailored advice and services, in terms of identifying and taking business opportunities, potential realisation and profit. I can help restructure, motivate and develop brands as well as provide crucial strategic advice and mentoring for startups and designers.

Why me? – I have set up and ran one of the leading independent jewellery retailers in the UK. Recruiting staff, developing them, buying collections and designing my own! Retail firmly underpins everything I do. As a consultant to jewellery brands, I have been instrumental in doubling the accounts and significantly increased the profits of a designer jewellery brand, successfully developing a brand new concept for a worldwide brand and helped an emerging brand win a Collection of The Year, within 6 months of working with them!

My extensive network of contacts within the industry provides unparalleled access to a knowledge base that would take years to establish. I have ran seminars for Jewelry & Watch Birmingham, am a panelist for International Jewellery London and an awards judge for the Retail Jeweller Awards and for whom I write a monthly sales training column. I am also a member of the BJA and an official training provider for them.

In the short period … we’ve already seen a dramatic increase in staff understanding, motivation and more importantly, on the bottom line.

- Ben S. Roberts - Managing Director, Clogau -

Services

Developing the performance and profit potential in our people.

Sales & Product Training

Structured coaching and support programmes for groups and one to one. Experience in working with startups to multi-nationals in this area. Bespoke training programmes written and delivered covering all areas of jewellery and jewellery retail. My unique experience as owner of a jewelry retailer and brand manager of a jewellery brand provides an extra edge.

Strategic Planning

Strategy development and KPI (key performance indicators) implementation tracking and improvement. Identifying opportunities for growth and action planning to develop these in an efficient and cost-effective way.

Brand Development

Vast experience in building successful brands which have exceeded expectations within the industry. From brand positioning to product and range development. This thorough process includes research and development, peer group feedback through my extensive network of industry contacts and marketing advice both online and traditional.

Experienced Buyer

I have experience in buying for both independent and multiple site retailers. From high-end fine jewelry and diamonds to fashion jewellery, I keep abreast of the latest developments and am able to offer expert guidance on all aspects of the buying process. My buying experience is beneficial to both retailers and brands, and will ensure you and your brand stay up to date.

In-store environment consultancy

Having a retail background myself, I know all too well the intricacies of the shop floor. My expertise lies in the best way engage and motivate staff through sales and product training and thus providing a superior level of service to customers. I am fully competent in utilising space and creating an ambience for effective selling.  Visual merchandising and store location planning and design are also key components of this service.

 

 

 

 

CLIENTS

 

  • Clogau

    www.clogau.co.uk

  • CASIO

    www.casio.com

  • Esoteric Luxury Jewellery

    www.esotericluxury.com

  • Fei Liu

    www.feiliu.co.uk

In The Press

Through brand development and sales strategies, she (Jo) led the team towards the right direction for the brand.

- Fei Liu - Award-winning Jewellery Designer -

Contact

Want to say hello? Want to know more about the business? Give me a call or drop me an email and I will get back to you as soon as I can.

jo@jhjc.co.uk
Manchester, United Kingdom